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Nederlander Company

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General Information


  General F.A.Q.  
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  • Is there a dress code for the theatre?
  • Are there RUSH, student, senior, military or other standard discounts?
  • How may I become a season ticket holder?
  • I lost my tickets. What do I do?
  • What is the Refund and Exchange Policy for Single Tickets?
  • Can you recommend restaurants or hotels near the Pantages Theatre?
  • What are the box office hours?
  • Does the Pantages Theatre serve food?
  • What is the Promo Code?
  • What if I lose something at the theatre?
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    Is there a dress code for the theatre?
      We do not have any official dress code at our theatre. When you attend, you will likely see people wearing anything from jeans & t-shirts to formalwear. If you are concerned about what to wear to the theatre, we recommend that you come in business office or dressy-casual attire -- you'll feel neither over-dressed nor under-dressed!
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    Are there RUSH, student, senior, military or other standard discounts?
      As a presenter of Broadway shows that are touring the nation, we do not have complete control over pricing of our engagements. When possible and appropriate, we may advertise special discounts available to the general public. Because such decisions are often last-minute, the most effective way to communicate discount information is via email. Please sign up to receive our special offer announcements at www.BroadwayLA.org/elert/.

    We always attempt to secure the most reasonable prices at our theatres, and we are particularly committed to featuring at least one section of the theatre with tickets priced around $25.
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    How may I become a season ticket holder?
      Broadway/L.A. offers season ticket packages that are described in detail on this website. For more information, please call our Season Ticket Office at 866-755-BWAY (2929) (open Mon-Fri from 9:30am-5:30pm). To purchase season tickets to Broadway/L.A. online, please CLICK HERE.
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    I lost my tickets. What do I do?
      Please bring proof of purchase to the Pantages Box Office, and we will be happy to issue you replacement tickets.
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    What is the Refund and Exchange Policy for Single Tickets?
      There are no refunds or exchanges for single tickets to Pantages Theatre events.
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    Can you recommend restaurants or hotels near the Pantages Theatre?
      This website features a dining guide which may be accessed by clicking on the following link: http://www.broadwayla.org/theatre/neighborhood.asp?id=2

    For a listing of Hollywood area hotels, please visit the Hollywood Entertainment District website by clicking on the following link: http://www.hollywoodentertainmentdistrict.com
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    What are the box office hours?
      The Pantages Box Office is open daily from 10am-6pm. When a performance is scheduled in the theatre, the box office remains open until 30 minutes after the final scheduled curtain time.

    Occasionally, the Pantages Theatre may go "dark" for an extended period, meaning that no productions are scheduled. In such cases, the Box Office may close for an indeterminate length of time.
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    Does the Pantages Theatre serve food?
      The Pantages Theatre features a large concession stand in the main lobby that serves light snacks and beverages. Food and beverages may not be taken to your seats.
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    What is the Promo Code?
      We frequently offer certain businesses or organizations the opportunity to access priority seating before the general public on-sale date, as well as the ability to obtain special discounts on tickets. The "Promo Codes" required to access these offers are not available to the general public. We make every effort to provide the best available access to those who have signed up to receive our email offers. If you are interested, please sign up at www.BroadwayLA.org/elert/.
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    What if I lose something at the theatre?
      Patrons who have reason to believe that a personal belonging may have been left at the theatre, are welcome to send an e-mail to the theatre directly, and inquire if the item has beenfound by theatre management staff.  Please send and e-mail to lostandfound@nederlander.com.  Please provide the following information to ensure a prompt response: (a) date and time of performance, (b) exact seating location, (c) detailed description of the misplaced item, and (d) contact information including day time and evening telephone numbers.
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